Terms & Conditions

Effective from January 11th, 2022

By making a booking, you acknowledge that you have read, understood, and fully accept our terms and conditions as detailed below:

Bookings for Group Classes & Workshops

Your place is not confirmed on the course until we have received full payment and your completed enrolment form.

If you have paid and sent your enrolment form and do not receive confirmation within 48 hours of sending, please contact us.

Once you have booked and received our confirmation, you have secured your place in the class/workshop. If you are unable to attend, please let us know as soon as possible.

One to One Consultation/Class Attendance

All family members that are involved with the day to day care and training of your dog are encouraged to attend the consultation/class.

All children must be under the supervision of a responsible adult who agrees to prevent them from disturbing the process of learning during the consultation/class.

We make every effort to ensure safety of both clients and dogs during consultations/classes. By making a booking, you are accepting that participating in an activity with dogs, children and adults poses a risk of injury to people and your dog, and you agree to indemnify In a Spin Dog Training & Behaviour for all personal injury and damage to property owned by you while attending the consultation/class. You also agree to make any person who accompanies you to the class/consultation aware that they are also there at their own risk.

Training Environment and Equipment

The following training methods are not permitted in consultations/classes under any circumstances:

  • Choke/Check chains
  • Slip leads
  • Prong/pinch collars
  • Electric collars
  • Spray collars
  • The use of physical force/physical correction
  • Shouting at your dog
  • Any device that causes discomfort, fear or pain to the dog

We advise against the use of flexible/extendable leads.

Your dog must be wearing an identification tag with your name and address as the minimum required by law.

From April 2016 all dogs must be microchipped by law.

You must have poo bags with you on consultations/classes and clean up after your dog.

Behaviour Modification and Training

Success of behaviour modification and training is dependent on the amount of time and commitment you can put into your dog’s training and behaviour modification, and whether they are in the right environment for progress.

Behaviour problems can be difficult to modify and we do not offer guarantees. We do not ‘fix’ your dog for you.

Advice provided by In a Spin Dog Training & Behaviour is given in good faith based on the information provided by the client.

Fees and Prices

The price agreed at the time of booking applies.

Due to limited places, class and workshop fees are required in advance.

For behaviour consultations and 1:1 training sessions, the fee must be paid within 7 days of the date of the consultation.

Refunds & Cancellations

Refunds for class/workshop places cancelled are subject to a deduction of £30. Refunds for cancellations less than 14 days before the start date will not be made, unless the place can be filled.

There will be no part refunds for classes missed within a block or behaviour packages cancelled before completion.

If a class is cancelled by In a Spin Dog Training & Behaviour, an alternative date will be offered.

Full payment will be charged for behaviour consultations or 1:1 training sessions cancelled with less than 48 hours’ notice.

Photography

You/your family and your dog may be videoed and/or photographed during the training class or behaviour consultation for research, teaching and advertising purposes.

Consent to use these images will be sought at the time of registration. Consent can be withdrawn at any time.

Please note: all use will be anonymous, other than your dog’s name.

Vaccinations for Classes

Your dog must be up-to-date with the following vaccinations: Hepatitis, Distemper, Leptospirosis, and Parvovirus.

Unvaccinated pets will not be accepted at classes or workshops.

Class Attendance

All dogs must be kept on lead at all times whilst training unless instructed otherwise by the trainer.

You should seek veterinary advice regarding bringing your dog to class if they are unwell. Your dog cannot attend class if they have a contagious illness e.g. Kennel Cough (canine infectious tracheobronchitis), or parasites e.g. fleas.

Any bitch in season is not allowed to attend classes until her season is finished.